We insure all our boxes through USPS. When any product leaves our facility, our Quality Control Team ensures it is in good condition. If a product does not arrive, or if it arrives damaged, please contact USPS to file a claim.
All Asherah's Box purchases are final sale and nonrefundable. We do not currently accept returns, and any Box returned by a customer will not be eligible for a refund.
Please note that orders may take two (2) weeks to fulfill from the time of shipment.